Terms of Use

1. Acceptance of these terms

By accessing or using Swoony (the "Service"), a service operated by Vlippers ("Swoony," "we," "us," or "our"), you agree to these Terms of Use, our Privacy Policy, and our Content Policy (each incorporated by reference). If you do not agree, do not use the Service.

2. You must be 18 or older

Swoony is an adult (18+) service intended for mature audiences and may not be suitable for minors. By using it, you represent that you are at least 18 years old, or the age of majority where you live if it is higher. We do not knowingly permit anyone under 18 to use Swoony, and we may suspend or terminate any account we reasonably believe belongs to a minor.

3. What Swoony is - and that it's AI

Swoony lets you chat with fictional AI romantic-partner characters. Every character is artificial intelligence - characters are not real people, are not human, have no feelings or consciousness, and all of their messages are generated by automated systems. Wherever a reasonable person might be unsure, we remind you: you are interacting with AI, not a human being.

By default, content stays "closed-door": romantic tension, suggestion, and fade-to-black. Adults (18+) may enable an Uncensored mode per chat that permits explicit content between adult fictional characters; the prohibited-content rules in our Content Policy apply in every mode. Uncensored mode is not available in the iOS app - all content in the iOS app is non-explicit.

4. Your account

You sign in through Google or an email magic link. You are responsible for activity under your account and for keeping access to your email or Google account secure.

5. Acceptable use

Your use of Swoony is also governed by our Content Policy, which is part of these Terms. In short, you agree not to use Swoony for anything illegal and not to create, request, or attempt to elicit any content that sexualizes minors or constitutes child sexual abuse material (CSAM) - this is strictly prohibited and reported to the National Center for Missing & Exploited Children (NCMEC). You also agree not to depict real, identifiable people or non-consensual intimate imagery, harass or harm others, or attempt to bypass safety systems, scrape, reverse-engineer, overload, or resell the Service. See the Content Policy for the full list.

6. Characters, your content, and community safety

You create characters by writing a description and uploading character art. You represent and warrant that you own or have all necessary rights to every image you upload, that it does not depict any real, identifiable person, and that it is not otherwise prohibited under the Content Policy. As between you and us, you retain ownership of the art you upload and the characters you create; you grant Swoony the license below to operate the Service.

You grant Swoony a worldwide, royalty-free, non-exclusive license to host, store, display, reproduce, moderate, and promote the characters and content (including uploaded images) you create, in order to operate and improve the Service. You are solely responsible for the content you upload and create. We may review, and may remove, any content or characters at our discretion, and we may suspend accounts - including content that violates these Terms or the Content Policy or is the subject of a valid report. To report infringement, contact us (DMCA / notice-and-takedown).

We have zero tolerance for objectionable content or abusive users. Every character has an in-app Report option, and you can block any character from its chat (blocked characters can no longer interact with you; manage them in Profile → Blocked). We review reports and act on violations within 24 hours - including removing the content and, where warranted, suspending or ejecting the user who provided it. To reach us directly, see the contact section below.

7. AI disclaimer and safety

Conversations are fictional entertainment. Swoony does not provide medical, legal, financial, or mental-health advice, and AI responses must never be relied on as such. If you are in crisis, contact your local emergency services or a crisis line - in the US, call or text 988.

8. Hearts and payments

Hearts are one-time virtual points that pay for messages, POV reveals, and other features. There is no subscription. Hearts have no cash value, are not transferable, and cannot be redeemed for money.

Payments are processed by our third-party payment processor; by purchasing, you also agree to that processor's terms. Except where required by law, all purchases are final and non-refundable. No relationship stage is ever locked behind payment.

9. Our intellectual property

Swoony - including its software, branding, seed characters, and design - is owned by us and protected by applicable law. These Terms grant you no rights to our intellectual property beyond using the Service as intended.

10. Copyright (DMCA)

If you believe content on Swoony infringes your copyright, send a notice with the information required by the DMCA (17 U.S.C. § 512) to our designated agent at harris@vlippers.com. We respond to valid notices and counter-notices and may remove infringing content and terminate repeat infringers.

11. Termination

You may stop using Swoony and delete your account at any time from your profile, which deletes your account and chats. We may suspend or terminate access for violations of these Terms or the Content Policy, or to comply with law.

12. Disclaimers

Swoony is provided "as is" and "as available," without warranties of any kind to the fullest extent permitted by law. We do not guarantee that the Service will be uninterrupted or error-free, or that AI output will be accurate, appropriate, or suitable for any purpose.

13. Limitation of liability

To the fullest extent permitted by law, Swoony and its operator will not be liable for any indirect, incidental, special, or consequential damages, or for any loss arising out of your use of the Service. Our total liability for any claim will not exceed the greater of the amount you paid us in the 12 months before the claim, or US $100.

14. Indemnification

You agree to indemnify and hold Swoony and its operator harmless from claims arising out of your content or your violation of these Terms or the Content Policy.

15. Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.

16. Dispute resolution; arbitration; class-action waiver

PLEASE READ THIS SECTION CAREFULLY - IT AFFECTS YOUR LEGAL RIGHTS. Except for small-claims matters and requests for injunctive relief relating to intellectual property or misuse of the Service, any dispute between you and Swoony will be resolved by binding individual arbitration, not in court. You and Swoony waive the right to a jury trial and the right to participate in a class action or representative proceeding.

You may opt out of this arbitration agreement by emailing us within 30 days of first accepting these Terms. If you opt out, disputes will be resolved exclusively in the state or federal courts located in California, and you consent to their jurisdiction.

17. Changes to these terms

We may update these Terms; material changes are reflected by the "Last updated" date above. Continued use after changes means you accept them.

18. Contact

Questions about these Terms: harris@vlippers.com.